A guide for business owners

How TableSnap
works, start to finish

Four things to set up once. Then your customers do the rest. This page walks through every screen you and they will see, in the order you will see them.

Part one

You set it up — about five minutes

Once, then never again
01

Register your business

Your name, your business name, an email and a password. Nothing else. You land straight on your dashboard with a live collection page already waiting.

TipUse the name your customers actually see on the door. It appears at the top of every question they answer.

Create your account

Takes under a minute.

Your name

Asim Raza

Business name

Dexic

Email

asim@dexic.pk

Password

••••••••••
Create account

Settings

Business profile
D

Change logo

PNG or JPG, square works best

Brand colour

Used as the accent colour on your public collection page.

Reward

Reward description

15% off your next visit

Reward code

DEX-4K2P

Terms

One per table. Dine-in only.
02

Add your logo, colour and reward

Open Settings. Upload your logo, pick your brand colour, and write the reward your customer gets for answering — a discount, a free dessert, a drink on the next visit.

Your collection page instantly takes on that logo and colour, so it looks like your business, not ours.

TipMake the reward worth 90 seconds of their time. "10% off" gets answers. "Thanks for your feedback" does not.
03

Write the questions you want answered

Open Questions and add them in your own words. Drag to reorder, switch any of them off, edit them whenever you like. Your customers see them one at a time, in this order.

TipThree or four questions is the sweet spot. Past five, people stop finishing — the app will warn you.

Questions

3 of 4 questions active — this is what your customers see.

Add question
QuestionActive
What did you order, and how was it?
What made you choose us today?
Would you tell a friend to come here?
Anything we could do better?
tablesnap.app/c/dexic
Download QR PNG
Send via WhatsApp

Table tent

How was everything?

Scan and tell us — there is 15% off your next visit in it for you.

Dexic

04

Put the QR code on your tables

Your QR code is already made and sitting in the dashboard. Download the PNG and print it, or ask us and we will send you printed table tents.

Tables, the counter, the bill folder, a sticker by the till — anywhere a happy customer is sitting with their phone in hand.

TipAsk your staff to mention it when they drop the bill. It roughly doubles how many people scan.
Part two

What your customer does — about 90 seconds

No app, no login
10:00

They scan the code

Straight from the phone camera. No app to install, no account, no password.

tablesnap.app/c/dexic

Camera app

20:15

Name and contact

Only needed if they want the voucher. It is also how you reach them again.

DexicAbout you

Where should we send your voucher?

Asim
0300 1234567

Optional — skip it and you can still answer.

Continue
30:30

One question at a time

Record a short video, or type the answer instead. Their choice, question by question.

Dexic1 / 3

What did you order, and how was it?

0:12
Stop recording

Type it instead · Skip

41:30

They submit, and wait for your nod

Their answers go to you, not live. Once you have watched the video and approved it, the voucher goes out to the number or email they left.

DexicSent

That's a wrap — thank you, Asim.

Voucher pending

Up to 15% off your next visit

Dexic will watch your answers and send your code to 0300 1234567.

Part three

What lands on your side

Nothing is public until you say so

The pass

3 tickets waiting on the rail.

Sample data

Hassam Malik

Pending

09/08 · video 0:42 · 4 answers

“The karahi was unreal — we came for one plate and ordered three.”

PublishDownload

Adnan

Published

09/08 · video 0:31 · 3 answers

“Staff remembered us from last time. That is why we keep coming back.”

HideDownload

Momin Mustafa

Pending

08/08 · written · 3 answers

“Quiet table, fast service, and the bill was smaller than I expected.”

PublishDownload
A

The video and who left it

Every submission arrives with the customer name and the phone number or email they gave you.

B

You watch before anyone else

Nothing is public until you publish it. A weak answer gets hidden and never leaves your dashboard.

C

Then you send the voucher

Approving a response is what releases the reward — it goes to the number or email they left, so nobody collects a discount for a blank submission.

D

Download the good ones

Save the clip to your phone or computer, ready to post.

E

Put it where people decide

Instagram, TikTok, your website, Google, a screen by the door. Real customers doing your word-of-mouth for you.

Want us to set it up for you?

Send us a message. We will write your questions, set your reward, brand your page and post you printed table tents — usually the same day.

TableSnap · Testimonials from the tablecontact@dexic.tech+92 305 8688545PrivacyTermsSupport